Thank you to Just Write Solutions Senior Consultant Lisa M. Sihvonen-Binder, MS NMP, for today’s blog.
Millennials. It’s a term we hear a lot on the news, see on social media, and read about in professional publications. Studies show that older generations (Baby Boomers, Gen Xers) get frustrated when trying to interact with them. Who are they? What do they want? How do you communicate with them? How do you get them to communicate with you?
The answers are simple, really. They’re people. They’re people born between 1980-2000. They’re sometimes called “lazy” and the “Me Generation.” While I personally feel there’s some truth to that, we need to understand this generation was raised differently – with fast changing technology, helicopter parents, and a world where acceptance of others and personal freedoms really began to blossom.
For this Gen Xer, born in the late 1960s, I’ve experienced frustrations in communicating with Millennials. I know it takes extra effort on my part and as an individual, I can learn to adapt to the current climate. But how can nonprofit organizations engage this generation that moves fast, likes communications short, and gives to causes they care about if their needs are being met?
Here are some tips I found in “9 Insights on Millennials When it Comes to Philanthropy” (by Brady Josephson at re: philanthropy.com) that might make it easier or more successful.
Of 75,000 Millennials surveyed by The Millennial Impact:
- More updates – 43% of Millennials want to hear from organizations they donate to monthly. 79% prefer to get updates on the agency’s programs and services while 56% are okay with getting information about fundraising events
- Send them email – 93% prefer to receive information via email
- Give them opportunities for monthly giving – 52% are interested in giving monthly
- Matching donations spur interest in giving – 71% said they’re more motivated to give if their gift is matched by another source
- Ask them to help fundraise – 70% are willing to help raise funds for an organization they like
- Give them reasons to trust you – 84% said they are most likely to donate if they trust the organization. Is your agency maintaining transparency? Are you communicating impacts, successes, challenges?
Want more information on generational differences that might impact donor behavior or communication? Check out this “Generational Differences Chart” by the West Midland Family Center in Shepherd, Michigan. What do you think? Does it accurately capture the traits of generations from Traditionalists to Millennials?
We’d love to hear your take. What challenges have you experienced in engaging Millennials? How did you overcome them? What are your success stories?