In a recent article published in the Nonprofit Times a presentation by Jim Stoynoff, president of Synthesis Solutions LLC discussed the need to sustain great financial results in order to consistently deliver an organization’s mission
Stoynoff said it is important to focus on the following areas:
- The nonprofit model’s viability and sustainability. Is the business model viable? Sustainable? Is it differentiated in ways important to those being served?
- Leadership. How effective is the organization in staff development and retention, diversification of responsibility throughout the organization, effective use of volunteers, strategic planning and execution, meeting performance goals, learning and innovating?
- Performance metrics. Has the organization clearly identified its key performance drivers, mission impacts and ways to measure return on investment (ROI)?
- Systems and processes. How is the organization using technology to manage data, translate this data into actionable information, track and report on key performance drivers, impacts and ROI to staff, board, donors, lenders and other constituents.
- Board engagement. How effective is the organization in recruiting new board members as needed, clearly stating roles and expectations of board members, fostering and sustaining board engagement/enthusiasm, effectively reporting to the board.
How often does your organization stop to check key beliefs within leadership, systems and processes and performance? It is clear that for nonprofits to continue delivering their most valuable services, they need to commit to strong collaborative leadership, a laser-focused and pervasive sense of goals and directions and processes that see to their implementation.
Make a commitment in the next few months to focus on your organization and look at goals and sustainability, leadership and processes. It is only in this way we can insure your nonprofit will be effective both now and in the future.